Kustom Imprints Mission Statement

To be the premier provider of custom screen printing, embroidery and promotional products through offering our customers a superior combination of customer service, savvy design and quality product.




Kustom Imprints Core Principles:

1. To maintain a status as the industry leader in customer service. All staff must astutely listen to each customer, always keep a professional demeanor and extend extra effort when necessary.

2. All staff must have a genuine care and concern toward both the customers and our company.

3. We always need to be honest with the customers, management and outside vendors, specially when the message is less than positive.

4. To maintain the best art department in our industry. To continue to be an art department with the ability to create spectacular designs and the flexibility to work with the customersí specific desires.

5. To be a constant innovator of process in all areas of our business.

6. Maintain a model work environment for our industry. An environment that keeps all facilities and equipment in good working condition, respects labor laws, and operates a safe workplace.

7. KI management must maintain the proper workplace balance between individual and team. An individual employeesí desires must be respected, while still maintaining the team necessities like positive morale, occupational competency and deference to the customer.

8. Kustom Imprints employees should be compensated above the industry average. The aggregate combination of pay and benefits should always be set above the industry averages.

9. To regularly monitor our customers changing desires. Our designs, products, marketing and company policies should continually be in-tune with the dynamic needs in our marketplace.

11. To constantly maintain a win/win relationship with customers, employees and vendors alike.

12. To earn a profit and maintain a path of manageable growth to ensure future prosperity.

13. To be philanthropically minded by generously giving both time and financial resources to select and worthy charitable organizations.


Mark D. Kuli
President, Kustom Imprints